privacy policy
Last updated: April 2026
Information We Collect
When you interact with Kazam, we may collect the following personal information:
- Name and email address (provided via our contact form)
- Company name and website URL
- Phone number (if voluntarily provided)
- Technical information about your tracking infrastructure (during audits)
- Usage data about how you interact with our website
How We Use Your Information
We use the information we collect to:
- Provide our tracking audit, setup, and monitoring services
- Communicate with you about your project and our services
- Send relevant tracking and analytics insights (with your consent)
- Improve our products, services, and website experience
- Comply with legal obligations
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data only with:
- Service providers who assist in delivering our services (e.g., hosting, email)
- Professional advisors (accountants, lawyers) where necessary
- Regulatory authorities when required by law
All service providers are bound by data protection agreements and may only process your data for the specific purpose we engage them.
Cookies and Tracking
We practice what we preach. Our website uses minimal, consented tracking:
- Essential cookies required for website functionality
- Analytics cookies (only with your explicit consent)
- No third-party advertising trackers on this website
You can manage your cookie preferences at any time via the Cookie Preferences link in our footer.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Specifically:
- Contact form submissions: retained for 2 years from last interaction
- Client project data: retained for the duration of our engagement plus 7 years
- Website analytics: aggregated and anonymised after 26 months
You may request deletion of your data at any time by contacting us.
Your Rights
Under applicable privacy legislation (including the Australian Privacy Act 1988), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request portability of your data in a structured format
- Withdraw consent for marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
Contact Us
For privacy-related questions, data requests, or concerns, contact us at:
Email: hello@kazam.au
We will respond to all privacy requests within 30 days.